When you make a booking to stay with us, we require certain information from you. In other instances, such as when requesting information or visiting our websites, we also process data. Below is a more detailed description of the data we may process and what we do with it.
First name, surname, and gender
To address you personally in our further communications, we like to use your personal details. These are, of course, also necessary to register your booking and to record the details in the night register.
Address
Most booking details are sent to you via email. However, some information is sent to your home address.
Telephone number
We may need to contact you regarding the booking.
Email address
You will receive an email about your reservation, invoice, and bookings you have made. Newsletters are also sent to you via email. Prefer not to receive newsletters and offers anymore? You can easily unsubscribe via the link in the newsletter.
IP address
We may look at your IP address on the internet.
Partners
Your data is shared with organisations that perform activities related to your booking. This includes, for example, the insurance company if you have taken out travel or cancellation insurance.
Newsletters
You may receive newsletters and other offers from us. Would you prefer not to receive newsletters and offers anymore? You can unsubscribe via the link in the newsletter. You can also let us know by sending a card to: Recreatiebedrijf De Koevoet, Troelstraweg 17, 8524 DK Teroele or by sending an email.
Night register
When staying at De Koevoet, you are required to fill in a so-called night register form. The details of you and your travel companions are processed for the relevant municipality, among other things, in case of emergencies. The data may be processed in our systems.
Data request
Under certain circumstances, we are obliged to pass on personal data to relevant authorities. Due to (international) sanctions legislation, it may also occur that we share your data with financial institutions, for example.
Upon request, we will indicate whether we process personal data. Furthermore, you can request, correct, supplement, delete, or block this data under certain circumstances, for example, if it is factually incorrect. Please contact us for assistance.
If you have a complaint regarding the processing of your personal data, you can also contact the relevant government authority (Data Protection Authority).
Retention periods
We will retain your personal data for as long as is reasonably necessary for the purposes described in this document. However, based on legislation, it may be necessary for us to keep data for a longer period.
Legal bases
Based on legislation, we must indicate which so-called legal bases are used in the processing of your personal data. This mainly involves the processing of data based on 1) an agreement, 2) in connection with a legitimate interest of Recreatiebedrijf De Koevoet, 3) given consent, and 4) in connection with a legal obligation.
We primarily use your data in connection with the booking and therefore based on an agreement. Your booking is registered, and we do everything possible to make your stay as pleasant as possible. Additional contact moments, such as reviews, marketing activities, and the registration and analysis of your actions, are carried out in connection with a legitimate interest of Recreatiebedrijf De Koevoet. You can also sign up for a newsletter yourself. In that case, you give us permission to use your data for this purpose. Furthermore, we are legally obliged to include your data in the night register.
Data security
We use extensive security procedures to protect the personal data we process, including measures to prevent unauthorised access to this data.
Changes
Recreatiebedrijf De Koevoet reserves the right to make changes to the privacy notice. Therefore, regularly check the privacy notice for updates.
